Resources from the Hospitality Industry

American Hotel and Lodging Association (AHLA)

The American Hotel and Lodging Association's Educational Institute offers a variety of training resources for hoteliers, including Elements of Service: Serving Guests with Disabilities, an online learning program.

Asian American Hotel Owners Association (AAHOA)

The Asian American Hotel Owners Association offers a variety of information for hotel owners and operators.

National Restaurant Association (NRA)

Americans with Disabilities Act Toolkit
The NRA offers this publication free of charge to its members, and at a nominal cost to non-members. The document includes information on facility access issues, including new construction, renovations, and barrier removal in existing facilities, as well as guidance on service animals and other operational issues.